The Dover Police Records Unit is responsible for all "paperwork" generated by the department employees. Each and every criminal complaint, traffic accident report, traffic citation, and city ordinance summons eventually comes to the Records Unit for data input and storage. The Unit is held accountable for all functions involving the filing, storage and verification of proper reporting standards for all reports. The Records Unit serves as a Delaware Justice Information System (DELJIS) input site, uploading criminal complaints and arrest information directly into the DELJIS system (one of the few municipal police agencies in the State of Delaware to do so).

Other responsibilities include the downloading of data for the preparation of statistical information for monthly reports, as well as the compilation and production of the Department's Annual Report. The Unit is responsible for complying with State law regarding the proper retention of all information and the release of information. The Records Unit is responsible for the payroll of the entire department, as well as maintaining all information regarding the distribution of time for all officers. This information is used to provide management with timely statistical information regarding police operations.

The Records Unit is comprised of the Records Unit Administrator and six full-time clerical employees. The Administrator is responsible for the overall function of the Unit. Two clerks are responsible for the proper Uniform Crime Reporting standards and in-house input of criminal arrests. Two clerks are responsible for the input of records into the DELJIS system. One clerk is responsible for the payroll functions and city ordinance summons, and one clerk is responsible for traffic arrest and accident report input. In addition, the Unit is fortunate to have the help of several senior citizens who volunteer their time. Volunteers assist with in-person citizen requests, as well as performing filing duties.